Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
Career Launch Edge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.careerlaunchedge.com (the "Site") or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us when you:
Fill out a contact form on our Site
Request information about our services
Sign up for our newsletter or updates
Communicate with us via email or phone
Register for our training programs
This information may include:
Name
Email address
Phone number
Company/organization name
Job title
Any other information you choose to provide
2.2 Information Automatically Collected
When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:
IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Date and time of visits
This information is collected through cookies, web beacons, and similar tracking technologies.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Types of cookies we use:
Essential Cookies: Necessary for the Site to function properly
Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
Functional Cookies: Remember your preferences and settings
3. SMS/Text Messaging
Opt-In and Consent
By providing your mobile phone number and opting in to receive text messages from Career Launch Edge, you consent to receive informational and promotional text messages from us. This may include updates about our training programs, scheduling information, course materials, and other business-related communications.
Message Frequency
Message frequency varies depending on your engagement with our services. You may receive approximately [X] messages per month, though this may vary based on training schedules and program updates.
Opt-Out
You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message. You may also contact us at [your email] to be removed from our text messaging list.
Help
For help or more information about our text messaging program, reply HELP to any message or contact us at [your email/phone].
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Please check with your carrier for details about your specific plan.
Privacy of Text Messaging Data
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Supported Carriers
Our text messaging service is available on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Service may not be available on all carriers.
4. How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain our services: Process inquiries, deliver training programs, and communicate with you about our services
To respond to your requests: Answer questions, provide customer support, and send requested information
To improve our Site and services: Analyze usage patterns, optimize user experience, and develop new features
To send marketing communications: Send newsletters, promotional materials, and updates about our services (with your consent)
To comply with legal obligations: Meet legal and regulatory requirements
To protect our rights: Enforce our Terms of Service, detect and prevent fraud, and protect against legal liability
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
5.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
Website hosting (Squarespace)
Email service providers
Analytics providers (Google Analytics)
Payment processors (if applicable)
These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
5.2 Business Transfers
If Career Launch Edge is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your personal information.
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to meet national security or law enforcement requirements.
5.4 With Your Consent
We may share your information with third parties when we have your explicit consent to do so.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
SSL encryption for data transmission
Secure servers and databases
Regular security assessments
Limited access to personal information by authorized personnel only
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Typical retention periods:
Contact form submissions: 3 years or until you request deletion
Training program participants: Duration of service plus 5 years for business records
Marketing communications: Until you unsubscribe
Analytics data: 26 months (Google Analytics default)
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
8.1 General Rights
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Objection: Object to our processing of your personal information
Restriction: Request restriction of processing your personal information
Data Portability: Request a copy of your information in a portable format (where technically feasible)
Withdraw Consent: Withdraw consent for processing where we rely on consent
8.2 California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by us
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your CCPA rights
8.3 European Residents (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those listed in Section 7.1 above.
8.4 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: Privacy@CareerLaunchEdge.com
Subject Line: "Privacy Rights Request"
We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.
9. Marketing Communications
If you have provided your email address, we may send you marketing communications about our services, training programs, and updates. You can opt out of these communications at any time by:
Clicking the "unsubscribe" link in any marketing email
Contacting us at Privacy@CareerLaunchEdge.com with "Unsubscribe" in the subject line
Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your inquiries or services (e.g., confirmation emails, service updates).
10. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as soon as possible.
If you believe we have collected information from a child under 18, please contact us immediately at Privacy@CareerLaunchEdge.com.
12. International Data Transfers
Career Launch Edge is based in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.
By using our Site or providing us with your information, you consent to this transfer, storage, and processing in the United States. We take appropriate safeguards to ensure your information is treated securely and in accordance with this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Update the "Last Updated" date at the top of this policy
Post the revised policy on our Site
Notify you via email or a prominent notice on our Site if the changes are material
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Career Launch Edge
Privacy Requests: Privacy@CareerLaunchEdge.com
Website: www.careerlaunchedge.com
We will respond to your inquiry within 30 days.
15. Your Consent
By using our Site, you consent to our Privacy Policy and agree to its terms.